Media and design
Seven weeks ago I was hired as the Director of Social Media for 3aMedia. Up until then I had been a social media amateur. Sure, I had spent close to three years living, eating, and Google reader starring social media but I hadn’t been paid for it. No one had entrusted me to nurture and grow their life’s work. I could spout off hundreds of social media case studies, best practices, and top ten lists. But I’d never been tasked to design an entire customer engagement model.
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